Thank you Carefully Crafted Floors. Your name suits you well. You did my master bathroom tile work with such great care! We love it and we will definitely call you again when we are ready to do our kitchen. -Tom & Becky - Frankfort, IL
Dear Carefully Crafted Floors, Thank you for helping me choose which type of flooring to use in my great room. After 25 years of carpeting, we absolutely love our hardwood. It always looks so clean and inviting. I only wished we had called you years ago. -Kathy - Orland Park, IL
Thank you for all your help designing my kitchen floor. I just wanted tile but when I started looking I was overwhelmed with all the choices. With so many different types of tile, sizes and patterns, I just didn’t know how I would ever make a decision. I called Carefully Crafted Floors and we discussed my project over the phone. They came out and measured and he brought some samples to show me but suggested I see more selections in his mobile design showroom. WOW! It made it so simple. He helped me choose the type of tile that went best with my style and I’ll admit what is also popular today. We brought it into my kitchen so I could see it next to my cabinets and countertop. Then he suggested tile sizes and pattern options, one that I could use in my table area. I never would have thought of that and it really adds a custom, high-end look to my kitchen. Carefully Crafted Floors was so easy to work with, thank you, thank you, for being so much more than just installers. Until our next project, -Lynn - Mokena, IL
Dear Tom, I just had to write you a note telling you about my experience with Carefully Crafted Floors. We have been saving up for my new kitchen floor for several years and the gravity of choosing who to hire was weighing on me. Choosing correctly was a MUST! From the moment I made my decision you made me feel so comfortable. I felt so informed and involved in the process that questions I didn’t even know existed were answered. By being so involved with the install it allowed me to have the floor of my dreams. Your installation notes helped me to realize what an intragal part of the process I MUST take in order to achieve this. The thought of going through that without your help is hard to imagine. It is so satisfying to know what we accomplished by giving me such an active role in the creation of my new floor. It was totally obvious to me that your main goal was my satisfaction. I am very particular with how I want things done and your patience was very appreciated. Thank you.Sincerely, -Annie W.
Dear Tom, I just wanted to say thank you for all the work you have done to make my new home look so beautiful. You are truly a dedicated professional who goes above and beyond to make his customers happy. I look forward to keeping in contact. Sincerely, - Leslie M. - Orland Hills, IL.
Hi Tom, the tile looks great. We’ve had lots of compliments on your work. You’ll be hearing from us in the near future for work on our kitchen. Thanks for everything. -Erica & Tom B. - Countryside, IL.
Tom, Thank you very much for the great work done on our floor. We are very happy with the results! Color is great, finish is great, service is great! -Greg & Pat S. - Mokena, IL.
Jason from Carefully Crafted Floors not only did an exceptional job installing the tile in my home but also was extremely helpful in the design aspect of it. His input in tile selection and layout made all the difference in the final product. The attention to detail really sets him apart. -Paul S. - Orland Park, IL
We love our carpet from Carefully Crafted Floors. Start to finish the process was painless and the vast selection of samples was amazing. -Donna & John W. - New Lenox, IL.
Tom, I just wanted to say your guys did a beautiful job on my floor. Both crews were professional and careful. Thanks. -R.D. - Orland Hills, IL.
I wanted to write this letter to inform you of the actions of one of your representatives Tom Lorenz. Last night between 7-8pm in a freezing rain my car died on I 355 with my two month old and my three year old in the backseat. After sitting there for over a half hour with cars passing by, a truck passed by, backed up and a man walked towards my car to ask if things were ok. I told him my situation and he immediately offered to push my car off onto the shoulder. He then offered to look under the hood to see if he could help. After trying to jump start my car he suggested that I bring my children, hop in his truck and he would take us to buy a new battery. I was very concerned about going in a stranger’s car with my children so I declined the offer. He told me he would go get me a new battery and be back shortly. Soon thereafter a policeman pulled behind us and offered to radio for a tow truck. Thinking that was the last I would see of Tom I accepted the offer of the tow truck. Before the tow truck could arrive up pulls the Carefully Crafted Floors truck with Tom and a new battery. He installed the new battery right on the side of the road and my car started right up. I told him that I did not have enough cash on me to even reimburse him for the battery. He gave me his business card and said I could get it to him when I could. When I asked him if he always goes so far out of his way to help a perfect stranger he told me he was to be married this coming January and he would want someone to do the same for her. There are not enough people left like this and I think that he needs to be commended. Enclosed is the check for the battery. Please see that Tom gets it. Thank you very, very much! Sincerely,
-Cindy W. - Bolingbrook, IL
Tom, I cannot believe the transformation you have done to my home. The carpet in the man cave is great, but you have completely hypnotized Tina with the stone on the kitchen floor and backsplash. I had some of the guys over for the Bears game on Sunday and the wives didn’t leave the kitchen all day. Tina couldn’t get enough of her friends going on and on about the new tile. She didn’t even open the downstairs door once. All I can say is Carefully Crafted Floors has truly changed my life. I can’t thank you enough. -Joe N.P.S.
Tom, Thank you so much for your design input. I had no idea that you could mix different stones and sizes together and it would look like this!! Your product knowledge, Kristin’s eye for color, and Jason’s attention to detail, really made all the difference in the world to the finished product. It was invaluable to have a REAL interior designer at our fingertips. You all make a great team. Thank you so much. I am so happy with everything!! Lastly, the carpet you put downstairs is amazing. I am now able to have friends over without the embarrassment of having Joe come upstairs and behave like a child. The new carpet keeps him downstairs where he belongs. I really think the carpet fibers made him smarter. I would recommend Carefully Crafted Floors to transform anyone’s home. Tina N.The Floors look great! Thanks for all of your help and patience. Sincerely, -Annie W. - Chicago, IL.-
Thanks Tom, It Looks Great! Caroline S. - Darien, IL.-
Thank you. They look great! Susan B. - Naperville, IL.